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December 7, 2015

Despite recent hack, TalkTalk customers are still at risk of cyber attack

News: Unencrypted services are leaving customer data out in the open.

By CBR Staff Writer

British telecom giant TalkTalk is reportedly still putting customers at risk to cyber attacks, despite the company taking measures after the October attack where hackers accessed 4% customers’ personal data.

Security experts believe that the company’s website and email services are still vulnerable because they are unencrypted, with hackers potentially able to gain access to customers’ login credentials and financial details.

The experts added that hackers, with access to a customer’s internet connection, will be able to intercept communications and redirect victims to malicious websites or snoop on sensitive data.

According to security firm Codified Security; users on public Wi-Fi networks are especially vulnerable to these kinds of attacks where the internet connection is vulnerable.

The Telegraph cited a TalkTalk spokesman as saying: "We cannot go into detail on specific aspects of our website and email platforms for obvious security reasons, however the security of our systems is a top priority and we constantly run vulnerability checks using tools developed by industry-leading experts."

In the previous attack, details of nearly 156,959 customers were stolen out of which 15,656 were bank account numbers and sort codes.

The UK police investigated the issue and made arrests which included a 15-year-old boy in Northern Ireland, two 16-year-olds from London and Norwich, and a 20-year-old from Staffordshire, and an 18 year old from Wales.

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