Lloyds TSB has installed identity/access management solution the Cryptomathic Authenticator.
Take, for example, the banking sector. This industry saw the advantages of customer self-service at an early stage, but has been held back from converting large numbers of customers to the benefits of online account usage due to the threat of identity theft via phishing, pharming, and spyware scams.
In the UK there has, thus far, been a marked reluctance to invest in secure online customer access controls, probably because financial institutions were reluctant to bear the costs, and knew customers could not be forced into paying for this type of additional protection. Fortunately that mindset is about to change. In October, Lloyds TSB announced that it would be trialing a system to manage and authenticate customers using small tokens that generate a new one-shot password every 30 seconds. The trial involves 30,000 Internet banking customers, and, if successful, could almost certainly change the way other UK banks deal with the security and protection of online customers.
Quite naturally, most of the reporting on the Lloyds TSB trial has focused on the front-end token that customers will use to identify themselves, whereas from a technology standpoint, perhaps the most interesting elements of the solution revolve around how the back-end authentication is handled.