View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
February 25, 1999

ANOTHER BOOM YEAR FOR LONDON BRIDGE

By CBR Staff Writer

London Bridge Software Holdings Plc (LBSH), a London-based software and services provider for the credit risk management market, has had another superb year. Revenues and profits have doubled and the recent acquisition of customer relationship management (CRM) outfit Hatton Blue Ltd (CI No 3, 585) has added depth to LBSH’s debt recovery software offerings, bringing another aspect of the credit management process under its control. Net profits for the year to December 31 1998 jumped 111% to 5.8m pounds on revenue that rose 98% to 22.3m pounds. There are various reasons for LBSH’s advances. It has reaped the benefits of two additional divisions purchased in the last eighteen months, recovery management service (RMS), and a mortgage systems division. The latter has allowed LBSH to make an inroads into the lucrative American mortgage market. London Bridge can now sell the rest of its financial package to customers already exposed to its mortgage products. The growing presence in the US in the past year is evidenced by high-profile contracts signed with Chase Manhattan Bank and the US Department of Justice. Chairman Gordon Crawford has suggested that the company is seeking acquisitions for loan processing software, but has not disclosed any specific plans. Vectus, Hatton Blue’s CRM software package, gives LBSH a boost in terms of seeking out customers for its credit software tools. However, the company will also be looking to update existing processing packages, such as LSAMS. The Hatton Blue product has never been marketed outside the UK, which gives London Bridge a source of tremendous potential revenues. London Bridge will also be bringing outsourced contracts in-house and intends to relocate its offices in Atlanta and Orlando to provide more space and take on 25-30 new staff. So far, competitors have not given the London firm too rough a ride but the company’s market lead cannot last forever, especially in such a hot area as CRM.

Content from our partners
Green for go: Transforming trade in the UK
Manufacturers are switching to personalised customer experience amid fierce competition
How many ends in end-to-end service orchestration?

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
THANK YOU