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Technology / AI and automation

5 of the worst IT system failures

In light of the news that a failed IT system for the MoD has wasted millions of pound, CBR takes a look at how other IT system failures have cost companies, whether it be in terms of money, utility or respect.

Abandoned £10bn NHS IT system

What would have been the world’s largest civilian system was ceremoniously abandoned by the government in September 2013, despite already costing taxpayers £10bn.

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In an attempt to create a centralised e-record system, the fiasco was dubbed the biggest It failure ever seen by the government.

The NHS patient record system scheme, bought in under the Labour government, was originally expected to cost £6.4bn. But there were data management issues, patient confidentiality problems and numerous deadlines were missed.

The system was left in the incapable hands of successive ministers and civil servants who saw the costs continue to spiral as the new systems were badly managed. This failure ultimately came down to human error.

This article is from the CBROnline archive: some formatting and images may not be present.