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Using Veeam in the New Race to Zero: Customer Survey Results

In an ever-evolving market, one thing remains the same: Who will win the race? In this case, it’s the race to zero. As data availability service-level agreements (SLAs) are forced to constantly shrink under the expectation of zero downtime and zero data loss, organizations are turning to the market in search of the data availability solution that will get them there.

IDC conducted a worldwide survey of Veeam customers, sponsored by Veeam, to measure the business results that Veeam’s customers had achieved in using the Veeam product. The emphasis of the survey was on the “before” and “after” results of implementing Veeam, using definable metrics wherever possible. In total, 975 customers were surveyed with a focus on four particular business-oriented areas: SLA compliance (recovery point objective [RPO] and recovery time objective [RTO]) (see the Terminology section for details), solution reliability (backup/recovery [B/R] success), cost impact, and personnel efficiency.

The key findings of the survey include:

– Improved SLA attainment – Reduced downtime – Improved personnel efficiency, – Reduced spending on backup operations

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