Before the pandemic, European healthcare organizations were exploring IT solutions to face cost and funding pressures, focusing on improving business process efficiency.
COVID-19 has accelerated the digital transformation of health processes and solutions to build digital ecosystems, but there is still a lot to be done to improve coordination of care and use of patient data both in this moment of crisis management and for the long term. There will be greater uncertainty, and healthcare systems will need to adapt. They must be able to cater to emergency situations without neglecting the population’s existing health needs.
Healthcare organizations have been forced into new care delivery models to build modern operating models, including the rapid adoption of remote-care options for improved patient experience, such as telehealth, remote patient monitoring, and remote intensive care units (teleICU). Along with the intelligence platforms that support them, these are the first signs of a more innovative business model.