Managing digital experience is a mission-critical activity in today’s economy. Traditional end-user experience monitoring (EUEM), application performance management (APM), and network performance management (NPM) have “similar while different” design points and do not independently provide a complete view into overall digital performance. EMA believes that unified EUEM, APM, and NPM solutions represent an evolving new market segment. Read this paper to learn about:
• The limitations of standalone APM, EUEM, and NPM • Characteristics, objectives, and capabilities of a unified digital management platform • Enterprise requirements for managing digital experience based on EMA primary research Recommendations and next steps for three deployment scenarios
