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Last year, we predicted that 2020 would be the year of the Enterprise Resource Planning (ERP). And the reason were clear: cloud adoption had reached a critical tipping point as organisations invested in digital engagement and aligning business systems in the cloud. Faced with high operating complexity, competition for funding, and growing need to demonstrate impact, the nonprofit world is now also dealing with increased financial uncertainty and fluctuating service demands because of COVID-19. Meaning now, more than ever, it's time to invest in streamlining back-office processes.