Organizations continue to struggle with Availability assurance within their IT environments:
Four out of five organizations recognize that they have an “Availability Gap.” In this year’s research, 82% of respondents recognized the inadequacies of their recovery capabilities when compared with SLA expectations of their business units, which is consistent with the last two annual surveys. Even while some organizations are endeavoring to improve, the heightening expectations of the business units, combined with the ever-evolving and diversifying IT landscape and the move to heterogeneous and hybrid environments, continue to create challenges in providing adequate service Availability of IT. This causes wider issues for the business in terms of customer and employee confidence.
The findings of this study are consistent with past ESG research and past Veeam® reports, all clearly illustrating that organizations must reconsider their data Availability, protection, and recovery capabilities. A company’s failure to better align these key resiliency capabilities with the expectations of their business constituents will continue to put their organizations at risk and hinder innovation and digital transformation strategies.