Every business is now a digital business, regardless of industry. To deliver on the business promise, I&O leaders must focus on platforms and practices that empower employees and delight customers. The speed of infrastructure services and efficiency are just two of the underlying critical capabilities for success. As businesses evolve, they must increasingly rely on infrastructure automation to deliver such capabilities required of them. In 2020, 56% of global infrastructure technology decision-makers surveyed by Forrester reported that they are implementing or have implemented infrastructure automation software; a further 19% said that they were planning to do so in the coming year. To succeed, I&O leaders must strategically implement these automated technologies to power the agility, speed of execution, security, and dependability to delight customers.
Simultaneously, as businesses risk increasing security attacks, the manual approaches of managing security threats do not scale. With increasing attack surfaces, businesses must aim for automated ways to manage every stage of the infrastructure security lifecycle. Enterprises must plan for security and automation as part of their infrastructure from the very beginning of the design phase.
Dell Technologies commissioned Forrester Consulting to determine what is driving infrastructure upgrades. Forrester conducted an online survey with 613 IT professionals at the manager level and higher in enterprise organizations in North America, Europe, and Asia to explore this topic.
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