Driving Value Constellations in the Era of Partnerships

By WNS

The financial services industry has seen drastic technology-led changes over the past few years. Fintech players have aggressively entered the space with modern technologies and innovative solutions aimed at improving fundamental financial service functions. Fintechs are propelling digital customer interactions by spearheading digital-only banks and AI-driven self-services that promote faster, more convenient and more cost-effective service. Globally, the number of fintech startups has been growing rapidly, with a CAGR of more than 31% between 2018 to 2020.

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