Digital Employee Experience (DEX)

Think of how much the workplace has changed over the past few years: In early 2020, many, if not most, corporate employees worked from central offices and exclusively used organizational devices to access data via firewall-protected corporate networks. Fast-forward to today, where hybrid or remote work arrangements are commonplace, and employees often use personal devices to access sensitive data through their home networks.

With this abrupt shift to remote work during the pandemic, the subsequent onset of hybrid workforces, and ongoing digital transformation initiatives, the employee experience as we knew it no longer exists. Furthermore, this discrepancy between how organizations think of employee experiences, and what their employees are actually experiencing, is creating a number of costly and frustrating challenges.

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