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For more than 20 years, we’ve been committed to enriching the lives of the people and organisations we serve. We seek to understand their challenges and work diligently to deliver the solutions they need.
Recent events have impacted IT at unprecedented levels. Newly remote workforces have been set up and supported—many for the first time. Performance expectations and complexity are rising while budgets are shrinking. You need to stay ahead of your end-user experience, especially when they’re remote.
There’s tremendous pressure to respond to critical business needs faster than ever before. At the same time, you need to monitor and manage new technologies and applications both earthed and cloud. Whether it’s the app delivering revenue lifeblood or the apps keeping your entire organization moving ahead, mission No. 1 is seeing ahead of the next issue. And preventing it when you can.
To get the job done, IT operations are renewing their focus on automation. Reducing time spent on repetitive tasks through automation allows IT to focus on more business-critical projects. For example, optimizing applications to improve performance and lowercosts.
This whitepaper will focus on the following pillars: application performance monitoring (APM), database monitoring, infrastructure management, network management, and IT service management (ITSM).