Hexaware-Technologies

Automate Everything, Cloudify Everything, and Transform Customer Experiences is our three-pronged strategy to fast-track enterprises into the digital era.

Hexaware is the fastest growing next-generation provider of IT, BPO and consulting services. Backed by deep domain expertise and strong technology innovation, its mission is to transform how IT services are delivered and be the first IT services company in the world where half the workforce is digital.

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Address

North America Metro 101, Suite 600, 101 Woods Avenue South, Iselin, New Jersey – 08830

Phone

+1-609-409-6950

Services spectrum

Hexaware’s best-in-class IPs and accelerators, accentuated by technology leadership, industry experience, and flexible engagement frameworks backed by a partnership approach and modern delivery paradigm, help set the stage for sustainable growth and accelerated ROI.

Hexaware serves customers in banking, financial services, capital markets, healthcare, insurance, manufacturing, retail, education, telecom, hi-tech and professional services (tax, audit, accounting and legal), travel, transportation and logistics. It delivers highly evolved services in rapid application prototyping, development and deployment; build, migrate and run cloud solutions; automation-based application support; enterprise solutions for digitizing the back office; customer experience transformation; business intelligence and analytics; digital assurance (testing); infrastructure management services; and business process services.

Company Insights

How businesses can thrive in the age of generative AI

Tech Monitor sat down with legal, financial and IT firms to understand generative AI’s impact on their businesses and whether the hype was justified.

Optimising business value through data centre operations

A new whitepaper from Tech Monitor, published in partnership with Hexaware, assesses how rethinking data centre operations can unlock exciting new possibilities across one’s enterprise.

Why HR must embrace new tools to serve a fast-changing workforce

Since the pandemic, organisations have had to adapt to more flexible working environments to facilitate the needs of current and incoming staff. This has given the HR function unprecedented prominence, placing it at the very heart of business strategy.

Banks must better balance compliance with customer outreach

In an increasingly challenging regulatory landscape, banks must ensure that compliance does not negatively impact the customer experience. Hexaware’s Sandeep Kumar discusses why firms must embrace automation and new digital tools if they are to fix a broken customer outreach function.

White Papers

Thriving in the Age of Generative AI: Harnessing possibilities to maximise business value

While some businesses have been quick to adopt generative AI and use it prolifically, others have yet to leverage its potential. Senior leaders from a cross-section of industries met at The Mercer, in London, for an exclusive dinner and roundtable, held in partnership with Hexaware. This report explores the salient points at the event which was hosted by Tech Monitor’s features editor Greg Noone, who led a discussion, held under Chatham House Rules, around maximising business value with generative AI.

Unlocking New Possibilities in Data Centre Operations

In just 20 years, the data centre has gone from the infrastructure backwater to the beating heart of the modern data-driven enterprise. Single, centralised facilities are giving way to an amalgamation of public, private, and hybrid cloud solutions. This whitepaper looks at key trends for enterprises yet to migrate from an on-premises environment and those looking to enhance existing data centre operations. It considers the best approach for the present and future course of action for your enterprise, and how to optimise one’s chances of successful execution and future operations.

KYC client outreach solution

Client outreach is one of the most challenging aspect of managing KYC due diligence. It involves collecting data from the customers and is plagued with a lot of inefficiencies at most financial firms.

Building empathy into retail contact centers

The retail sector is central to any nation’s economy. But it is changing as consumers accelerate their move to online shopping, causing major problems for bricks and mortar retailers...

Marketing Budget Optimization through Market Mix Model for Furniture Retailer in the US

Optimizing the spend for the right marketing channel, targeted at the right market, is very important. More so in today’s times, with multiple channels generating huge volumes of very valuable customer data. Engaging the right audience in the right way can determine the success or failure of businesses.

Using AI to Optimize IoT Data in Quality Control for a Global Heavy Vehicle Manufacturer

This case study outlines how Hexaware helped one of the world’s largest transportation equipment manufacturers and commercial vehicle distributors harness AI and ML in its efforts to create a more data-driven production line operation.

The Cloud HCM Playbook for Successful Workday Application Management and Integration

The unmatched advantages offered by the cloud have accelerated the adoption of cloud HCM platforms across large enterprises and SMBs. The pandemic has further made it imperative to invest in cloud technologies facilitating people to work remotely with minimum disruption to productivity and employee experience.

The New Normal in APIfication Post COVID-19

APIfication has become one of the important levers for Enterprise Digital Transformation and has been quite beneficial to several enterprises in many ways for effective Digitization, be it for cost reduction, enhanced internal and external communication between systems, omni-channel experience, and so on…

Embracing digital transformation to enrich the customer experience in the airline industry

Eswar Venkatachalam is Senior Vice President and Global Head of Travel, Transportation, Hospitality, and Logistics Industries at Hexaware. He has 25+ years of consulting experience, including 15 years of t ravel industry experience in providing consulting services to clients in IT strategy, product development, IT transformation, product implementation, and application development.

Accelerating adoption of decentralized trials in a post COVID-19 era

The impact of the COVID-19 pandemic on the operations of clinical trials across the globe is grave. Pharma and clinical research companies are trying to mitigate the challenges. The operations in the clinical trial space have stalled due to the fear of cross-infection. The healthcare industry has a two-pronged strategy to mitigate the effects of the pandemic a) assessment of the current situation b) the optimal way forward.

Creating value with ESG Integration

Environmental, Social & Governance (ESG) touches every area of investor decision-making (Front Office, Middle Office, Back Office). Investments coupled with sustainable business outcomes are modelled to adapt to the changing ecosystem. Infusing ESG metrics to your business environment will ensure optimum transparency in operations and potential opportunities fueling growth.

Using Autonomous Testing to Power Next Gen Application Delivery

This IDC Technology Spotlight examines the use of autonomous testing by quality assurance (QA) teams and explores the role that autonomous testing services can play in aiding organisations with enhancing and streamlining their QA activities.

Low code/No Code platforms for empowering Board rooms with Digital Success

Have you ever come across a requirement that you really need and feels like a small implementation but then when you try to create it, you realise that it requires more time than you would like it to take? Well, that is the world of code. What if we told you that your hassles need not be a cause for worry any longer because Low-Code, No-Code Platforms are here to take them for you!

Power your customer engagements with flexible, controllable and accountable workflows

Collab helps firms orchestrate complex engagements with their clients through an entire lifecycle - from onboarding to conclusion.

Address

North America Metro 101, Suite 600, 101 Woods Avenue South, Iselin, New Jersey – 08830

Email address

Phone

+1-609-409-6950

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