KYC client outreach solution
Client outreach is one of the most challenging aspect of managing KYC due diligence. It involves collecting data from the customers and is plagued with a lot of inefficiencies at most financial firms.
Hexaware-Technologies
Automate Everything, Cloudify Everything, and Transform Customer Experiences is our three-pronged strategy to fast-track enterprises into the digital era.
Hexaware is the fastest growing next-generation provider of IT, BPO and consulting services. Backed by deep domain expertise and strong technology innovation, its mission is to transform how IT services are delivered and be the first IT services company in the world where half the workforce is digital.
Website
Industry
Banking| Financial Services | Capital Markets | Healthcare | Insurance | Manufacturing | Retail | Education | Telecom |Hi-Tech | Professional Services | Travel| Transportation and Logistics
Address
North America Metro 101, Suite 600, 101 Woods Avenue South, Iselin, New Jersey – 08830
Phone
Hexaware’s three-pronged strategy of Automate Everything ®, Cloudify Everything ® and Transform Customer Experiences ® endeavours to leverage human-machine collaboration to drive business transformation using human creativity and intellect. It has a solid proven history of close to three decades of delivery excellence in all time, language and regulatory zones.
Hexaware’s focus is on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. It enables future-ready organisations and market leaders to achieve agility, resilience and business transformation with sustainable cost takeout outcomes. It aims to create lasting business value by helping clients offer engaging customer experiences powered by strategic cloud computing and digital enablement. Digitalisation is pivotal to their business transformation engagements with customers.
Hexaware helps organisations leverage the possibilities of the cloud with legacy application modernisation as the key construct. The modernisation and re-platforming of existing systems is driven by automation, agile development and best practices. Engineering excellence and customer-centricity help achieve truly scalable digital transformation. Hexaware’s enterprise-level cloud adoption platform Amaze® brings to the table an accelerated approach for organizations looking at a cloud-first and cloud-smart strategy for business transformation. The Amaze® suite works on transformation at the core encompassing the application, data and infrastructure landscapes. Amaze® helps businesses leverage automation to make the most of their cloud journey and achieve competitive advantage.
Services spectrum
Hexaware’s best-in-class IPs and accelerators, accentuated by technology leadership, industry experience, and flexible engagement frameworks backed by a partnership approach and modern delivery paradigm, help set the stage for sustainable growth and accelerated ROI.
Hexaware serves customers in banking, financial services, capital markets, healthcare, insurance, manufacturing, retail, education, telecom, hi-tech and professional services (tax, audit, accounting and legal), travel, transportation and logistics. It delivers highly evolved services in rapid application prototyping, development and deployment; build, migrate and run cloud solutions; automation-based application support; enterprise solutions for digitizing the back office; customer experience transformation; business intelligence and analytics; digital assurance (testing); infrastructure management services; and business process services.
Building empathy into retail contact centers
The retail sector is central to any nation’s economy. But it is changing as consumers accelerate their move to online shopping, causing major problems for bricks and mortar retailers...
Marketing Budget Optimization through Market Mix Model for Furniture Retailer in the US
Optimizing the spend for the right marketing channel, targeted at the right market, is very important. More so in today’s times, with multiple channels generating huge volumes of very valuable customer data. Engaging the right audience in the right way can determine the success or failure of businesses.
Using AI to Optimize IoT Data in Quality Control for a Global Heavy Vehicle Manufacturer
This case study outlines how Hexaware helped one of the world’s largest transportation equipment manufacturers and commercial vehicle distributors harness AI and ML in its efforts to create a more data-driven production line operation.
The Cloud HCM Playbook for Successful Workday Application Management and Integration
The unmatched advantages offered by the cloud have accelerated the adoption of cloud HCM platforms across large enterprises and SMBs. The pandemic has further made it imperative to invest in cloud technologies facilitating people to work remotely with minimum disruption to productivity and employee experience.
The New Normal in APIfication Post COVID-19
APIfication has become one of the important levers for Enterprise Digital Transformation and has been quite beneficial to several enterprises in many ways for effective Digitization, be it for cost reduction, enhanced internal and external communication between systems, omni-channel experience, and so on…
Embracing digital transformation to enrich the customer experience in the airline industry
Eswar Venkatachalam is Senior Vice President and Global Head of Travel, Transportation, Hospitality, and Logistics Industries at Hexaware. He has 25+ years of consulting experience, including 15 years of t ravel industry experience in providing consulting services to clients in IT strategy, product development, IT transformation, product implementation, and application development.
Accelerating adoption of decentralized trials in a post COVID-19 era
The impact of the COVID-19 pandemic on the operations of clinical trials across the globe is grave. Pharma and clinical research companies are trying to mitigate the challenges. The operations in the clinical trial space have stalled due to the fear of cross-infection. The healthcare industry has a two-pronged strategy to mitigate the effects of the pandemic a) assessment of the current situation b) the optimal way forward.
Creating value with ESG Integration
Environmental, Social & Governance (ESG) touches every area of investor decision-making (Front Office, Middle Office, Back Office). Investments coupled with sustainable business outcomes are modelled to adapt to the changing ecosystem. Infusing ESG metrics to your business environment will ensure optimum transparency in operations and potential opportunities fueling growth.
Using Autonomous Testing to Power Next Gen Application Delivery
This IDC Technology Spotlight examines the use of autonomous testing by quality assurance (QA) teams and explores the role that autonomous testing services can play in aiding organisations with enhancing and streamlining their QA activities.
Low code/No Code platforms for empowering Board rooms with Digital Success
Have you ever come across a requirement that you really need and feels like a small implementation but then when you try to create it, you realise that it requires more time than you would like it to take? Well, that is the world of code. What if we told you that your hassles need not be a cause for worry any longer because Low-Code, No-Code Platforms are here to take them for you!
Power your customer engagements with flexible, controllable and accountable workflows
Collab helps firms orchestrate complex engagements with their clients through an entire lifecycle - from onboarding to conclusion.
Why HR must embrace new tools to serve a fast-changing workforce
Since the pandemic, organisations have had to adapt to more flexible working environments to facilitate the needs of current and incoming staff. This has given the HR function unprecedented prominence, placing it at the very heart of business strategy.
By Lead Monitor
Banks must better balance compliance with customer outreach
In an increasingly challenging regulatory landscape, banks must ensure that compliance does not negatively impact the customer experience. Hexaware’s Sandeep Kumar discusses why firms must embrace automation and new digital tools if they are to fix a broken customer outreach function.
By Lead Monitor
Addressing ESG to build a better, more sustainable business
Hexaware has set ambitious targets across a variety of ESG areas, with a specific focus on environmental performance and GHG emission reduction. Chief risk officer Uma Thomas discusses efforts to create a more sustainable business, both for the benefit of its stakeholders and the world at large.
By Lead Monitor
Why the tech sector must embrace faster, smarter talent recruitment
With digital requirements expanding rapidly and pushing into new and emerging areas, identifying, recruiting and developing the right talent is a growing challenge. Hexaware’s Senthil Nayagam discusses what tech workers are now looking for in an employer of choice – and how best those qualities can be delivered.
By Lead Monitor
How Hexaware is placing CSR at the heart of its identity and mission
Hexaware’s head of CSR, Logabiraman Sekar, speaks to CPO Vishwanath Joshi about how leading tech firms should play a pivotal role in shaping a better world through corporate social responsibility
By Logabiraman SekarMake an enquiry
Thank you for submitting the form. Your enquiry will be submitted to the company.
