View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. What Is
April 3, 2017

What is troubleshooting?

How to avoid hearing “Houston, we’ve got a problem.”

By Joao Lima

Troubleshooting is all about problem solving. It is the process related to finding a problem and then isolating that problem and looking into ways to possibly solve that same problem.

In the IT space, this is applied to pretty much everything, both on the software and hardware side of assets.

A simple example of troubleshooting being used is in computers, both personal and enterprise ones.

Want some simple steps to help you troubleshoot?

Once a computer fails, simple things users can try and do to make their life easier include noting down the steps they are taking while troubleshooting so they can keep track of things in case something else fails further down the line.

In addition, it is important to write down what sort of error messages the system is showing.

One important thing to try before hand if no apparent error is presented by the machine, is the cables. Check if they are all in the right place and connected. Also check the power supply to ensure it is turned on.

Content from our partners
Rethinking cloud: challenging assumptions, learning lessons
DTX Manchester welcomes leading tech talent from across the region and beyond
The hidden complexities of deploying AI in your business

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how Progressive Media Investments may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.