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August 9, 2016updated 27 Jun 2023 4:05pm

What is a kiosk?

Kiosks are used to improve and speed up customer service.

By Alexander Sword

An Atrient kiosk.
An Atrient kiosk.

In computing, a kiosk is an interactive terminal which provides access to information and applications.

The kiosk will usually consist of a screen and a basic computer programmed to perform specific applications, with the user of the kiosk able to input data into the kiosk either using a keyboard or, increasingly commonly, a touch screen.

Self-service kiosks are used in industries such as retail and hospitality to speed up and improve customer service.

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