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Technology / AI and automation

Northwest Savings Bank Deploys Online Account Opening Application From uMonitor

Pennsylvania-based Northwest Savings Bank, has selected uMonitor’s uOpen & uFund, an integrated financial relationship switch kit, for opening and funding accounts online.

uOpen & uFund automates and streamlines deposit, loan and credit card applications into one unified application and eliminates the need for multiple processes. It is expected to improve Northwest Savings Bank’s online banking experience by giving customers the ability to set up new deposit accounts, including checking, savings, money market and CDs.

David Westerburg, senior vice president and chief marketing officer of Northwest Savings Bank, said: “Northwest Savings Bank is dedicated to providing customers the best possible service delivered with a personal touch. uMonitor helps us meet that goal. Our customers can open and fund new accounts in real time with all of the personalized services they want and deserve; from checking accounts, to online banking, to eStatements – we offer it all.”

Dinesh Sheth, CEO at uMonitor, said: “Smart financial institutions realize that today’s economy is one of the most crucial times to invest in enhancing ease and convenience for their customers, while decreasing costs of service delivery and improving productivity. The uMonitor solution improves customer experience and at the same time enhances efficiency making a strong business case to deploy it now.”

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CBR Staff Writer

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