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Technology / Networks

Amazon scraps free delivery on some items

Retail giant Amazon has scrapped its free ‘super saver delivery’ option on some products worth less than £10.

The online shopping company said books, DVDs, music and software will still qualify for free delivery, but that other items sold for less than £10 will not.

It means that products such as DIY kit or stationery could come with high postage and packaging fees, from a £3.30 minimum on products checked by CBR.

Neil Saunders, analyst with retail specialist Conlumino, told the BBC he expects the policy shift to hit Amazon.

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He said: "This is potentially damaging for Amazon as there is likely to be resistance to this change from some customers, particularly those infrequent shoppers who don’t mind waiting a bit longer for their goods to arrive."

However, Amazon believes the demand of a £10 minimum spend to qualify for free delivery would lead to the firm widening the selection of lower priced products for customers.

A statement on its UK website read: "Whilst the change will affect only a very small proportion of orders, it will allow us to offer you a significantly expanded selection of lower priced products.

"We continue to work hard every day to improve the delivery services that we offer."

Orders totaling less than £10 but containing an item which qualifies for free delivery will also benefit from free delivery.

The move comes after Amazon scrapped free super saver delivery to a number of countries, including Italy, Spain, Greece, Liechtenstein, Norway, San Marino and Vatican City, last month.
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