Wipro Technologies, the global IT services business of Wipro, has entered into a multi-year outsourcing engagement with British American Tobacco, to help the company improve the effectiveness and efficiency of application support services for its global business operations.
Under the agreement, both companies will partner to leverage Wipro’s transformational capabilities to achieve step change results in productivity, IT costs and service quality.
The agreement will provide an enterprise-wide global application support delivery model and capability, reduce the total cost of ownership and allow more opportunities for value added services to business users of British American Tobacco, Wipro said.
Wipro said that it will be offering this global program across over 130 countries in which British American Tobacco operates.
Suresh Vaswani, Jt. CEO of IT Business and member of the board at Wipro, said; “Wipro is committed to provide value to British American Tobacco in delivering a successful transformational engagement.
“We are confident that our extensive experience in enterprise-wide global application support delivery model and capability will enable British American Tobacco to realise significant benefits and we are happy that British American Tobacco has offered us an opportunity to work with them.”