Tunde Ishola, head of IM&T at Winchester and Eastleigh Healthcare NHS Trust, said: Previously, staff had to remember up to 15 unique sets of log-in details for the healthcare applications they were using. This not only placed a burden on the trust’s IT support, but also wasted valuable clinician time.
The trust has deployed Evidian’s software in its two main hospital sites. Staff at the two sites need to login once to gain access to essential applications within the Care Records System, including X-ray, radiology, pathology blood requisition and JAC prescription.
The trust plans to extend the software for all community-based staff, and to support mobile staff working remotely.
Evidian’s self-service password reset enables clinicians to change their lost or forgotten details of passwords and ids by themselves, going through a series of security questions. This reduces the calls received by IT support team, as about 15% of all IT support calls received are password-related. Evidian has claimed that the trust has been able to reduce first-line IT support by 20% after deploying its software.
The company says Enterprise SSO works on the trust’s existing Active Directory and requires no additional box to install or configure.
