By deploying the IBM Banking Industry Framework, a portfolio of pre-built financial reports and dashboards, Whitney National Bank is expected to cut its banking applications in half and be able to retrieve customer information instantaneously.
Whitney National Bank is also expected to improve service levels by automating routine processes while reducing costs and eliminating redundancies across the enterprise.
The bank will be able to extract key intelligence to obtain a full view of a customer’s transaction history including a comprehensive analysis of sales trends and costs to deliver more customized services and offerings. Increased visibility to this account data also empowers the bank’s customers to regulate their activities and expenses.
Additionally, the bank is also migrating to IBM Power System with DB2 in its data centers in Allen, Texas and Prattville, Alabama. These new systems provide Whitney with flexibility, lower risk and improved customer service. The new power system enables Whitney to cut disaster recovery times between its data centers from hours to seconds.
Thomas Limerick, senior vice president and director of strategy and architecture, operations and technology division at Whitney National Bank, said: “Rather than a collection of disparate solutions, IBM has provided a comprehensive solution spanning process design and service frameworks to reporting that are helping us achieve our growth objectives while arming us with the insight to become a more responsive and agile bank. As we expand, we are confident that the infrastructure we have in place will support both the high expectations our customers have for us and we have for ourselves.”