Some people took IBM at its word when it suggested that with the Common User Access component of Systems Application Architecture, the user bugbear that when a clerk or whatever was transferred from working all day with a 3270 mainframe application to one that ran on a personal computer, substantial and expensive retraining was required to familiarise them with a new user interface would be a thing of the past; IBM doesn’t quite claim that these days, and accepts that it hasn’t solved the problem after all – the line now is that Common User Access has to change over time, so it won’t be once learned, never forgotten; the plan now is to continue to enhance it, and to converge it with OSF/Motif.
