West Corp, a provider of technology-driven, voice-oriented offerings, said that it has entered into an agreement to acquire Holly Connects, a provider of voice platforms.
Founded in 2000, Holly Connects is headquartered in Boston with offices in London and Sydney. The company pioneered the use of SIP signaling, VoIP telephony, speech recognition technology and the VoiceXML standard in platform infrastructure for caller self-service.
Holly will become part of West’s Communications Services segment and will continue to sell its products and services to hosting providers, telecommunications and enterprise clients. West expects closing to occur in the second quarter of 2010 and does not expect results from Holly to have a material impact to its 2010 financial results.
Pam Mortenson, president of West Interactive, said: “Working with Holly Connects for several years, we have been extremely impressed by the performance of their products and dedication of their staff. We view this acquisition as a superb opportunity to complement our current product and services portfolio, allowing West to address a broader market.”
Lance Berks, CEO of Holly Connects, said: “Holly Connects values customer service as the essential element in our corporate culture. We are pleased to be joining an organisation that shares our commitment to client and staff satisfaction, and that can provide the resources needed to accelerate our strategy for growth in North America.”
