Some 34% of the 300 senior IT executives surveyed by Computer Business Review said they used wikis internally, while 29% were using software as a service.
Ajax development techniques were on the radar for 17.6% of the UK sample and even mash-ups (composite applications) were used in 12.6% of firms.
An April survey by the Economist Intelligence Unit highlighted that although companies see the potential for Web 2.0 phenomena such as blogs and social networks, a lack of understanding of the technology was holding them back.
Over a quarter of the 400 high-level executives doubted the competence of their IT departments to implement Web 2.0 applications effectively.
Dr Judy Payne, director of the Henley Management College Knowledge Management Forum, said that ready or not, companies had little choice but to embrace social software such as wikis and blogs.
Social software is very much a bottom up not top down approach. It’s user controlled, while a traditional approach is centrally controlled, said Payne. Our own research shows people are more likely to resist social software are people quite senior in the organization or in IT departments. We think IT departments may feel threatened by the loss of control.
