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November 1, 2011

Veterans Affairs upgrades its IT systems with BT conferencing services

VA will now be able to track travel cost savings, and carbon emissions reductions

By CBR Staff Writer

BT Conferencing has been selected by federal healthcare IT integration company Harris to deliver conferencing services and other priority technologies, as part of the Department of Veterans Affairs (VA) programme to upgrade its information technology systems.

Under the VA’s Transformation Twenty-One Total Technology contract, VA covers services that will streamline and modernise its operations, including patient care delivery at more than 150 VA hospitals .

Under BT’s subcontract arrangement with Harris, VA can choose BT Conferencing collaboration services, including audio conferencing, web conferencing and a variety of video conferencing offers ranging from desktop to immersive telepresence systems.

VA can share information quickly and efficiently, which results in improved patient care, higher productivity, and lower costs, with the usage of the latest conferencing technologies, supported by BT’s enterprise video management and technical expertise.

The VA will also have access to BT Conferencing’s tools for tracking travel cost savings and carbon emissions reductions that result from its use of video conferencing.

Harris Healthcare Solutions Jim Traficant president said BT Conferencing’s leadership in creating and managing large-scale video conferencing installations, and their ability to provide user-friendly scheduling and video conference control from mobile devices like iPhones and iPads, were important factors in our decision to collaborate with them in delivering on the VA’s T4 project.

"With BT Conferencing and other providers, we’ll deliver the products and services needed to help the VA achieve top clinical, operational, and financial performance," said Traficant.

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BT Conferencing Americas general manager Chris Donohue said BT Confrencing look forward to continue to deliver BT’s innovative offerings and expert support as the VA upgrades its communications and IT infrastructure.

"Our inclusion in this project gives the VA an opportunity to enjoy all the cost and efficiency benefits today’s conferencing and collaboration solutions offer, and it gives BT Conferencing the opportunity to play a role in delivery of quality care and benefits for our veterans," said Donohue.

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