It is a hybrid of IP features, data network services and remote management, designed for companies with between 20 to 200 employees that need to upgrade their network or have plans to integrate VoIP services into their networks.
By using their existing networks for voice traffic, the service is designed for businesses with multiple WAN locations to save money, Verizon said.
Based on Alcatel’s Omni PCX Office PBX, the service can integrate both analog and digital phones over IP and traditional connections. Customers have toll-free access to round-the-clock support from a remote service center, including remote diagnostics, configuration backup, alarm monitoring, and monthly and on-demand reports.
This flexibility plus the attractive financing terms remove the barriers to mall businesses hoping to move towards the future with an IP solution, said Philip Nutsugah, director of product development for Verizon’s business solutions group, in a statement. The Omni PCX’s ability to accommodate legacy systems and the easy installation process is particularly attractive to businesses that cannot afford major disruptions to their communications.
