Unitel, a mobile operator in Angola, has launched Comverse Voice HUB, a single platform for all voice applications that introduces new services and new revenue opportunities.
The Comverse Voice HUB makes the most of voice traffic with a single-platform approach that views each call in totality, with revenue opportunities at three key points: the pre-call, call, and post-call periods, said Comverse.
The Voice HUB’s unified platform architecture benefits operators with lower expenses from reuse of major components and from centralized operation, maintenance and provisioning, added Comverse.
According to Comverse, users will receive text notification, known as Who Called, every time they miss a call while their phone is unreachable (turned off, out of service range) and can return those calls with a single click. In addition, callers trying to contact unreachable parties now will receive text notification, known as Notify Me, as soon as the party becomes available and can click to connect. This eliminates the need for repeat dialing.
Urban Gillstrom, president of global sales at Comverse, a supplier of software and systems enabling value-added messaging and content services, said: Comverse Voice HUB is a single platform supporting multiple services, designed to increase revenues and reduce costs.
Amilcar Safeca, CEO of Unitel, said: The rapid expansion of our customer base requires new capabilities and services. Partnering with a results-oriented market leader like Comverse enables us to offer our users the best and most advanced services.
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