Olivier Houri, Unisys president and general manager of global transportation, has been quoted as saying: India is becoming more and more strategic to Unisys. There are currently a lot of things in the transition phase and hence it would be too premature to disclose any details at this point in time. But the company is evaluating the option of running some of the BPO and IT outsourcing operations from here.
Unisys has no operation in India, but has been outsourcing its research and development work to Indian companies. Houri said the company will continue to invest in R&D in India, building more globally deployed solutions from the country.
The company joins a host of other Western businesses and IT services companies that have already set up successful operations in India. Just recently for example, General Electric Corp and ANZ Banking Group, two of the first companies to fulfill internal IT and back-office processing demands from India, announced that they plan to target other companies with their captive offshore services units.
Such offshore BPO services are expected to drive $1.8bn of business in 2003, according to Stamford, Connecticut-based research company Gartner Inc. India’s BPO revenue is expected to grow from just under $1bn in 2002 to $1.2bn this year, representing 66% of the overall offshore BPO market.
Source: Computerwire
