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December 10, 2013

Unify simplifies Unified Communications investments with Enterprise Licensing

Value-driven software suites deliver “predictable costs, increased flexibility and investment protection.”

By Duncan Macrae

Unify, formerly known as Siemens Enterprise Communications, has introduced Enterprise Licensing.

This simple user-based licensing programme makes available the company’s portfolio through a series of easy-to-understand and economical software suites.

Enterprise Licensing is said to provide measurable benefits to customers over traditional a-la-carte purchasing models. Clear pricing makes it easier to plan and manage UC purchases. Enterprise Licensing also reduces upfront payment pressure by giving customers the option of spreading their investment cost over multiple years.

The flexibility offered by Enterprise Licensing means purchases are tailored to user needs and provides more cost effective solutions. Enterprise Licensing includes clear volume discount tiers based on quantity of users and a unique three-year price guarantee allowing customers to confidently add additional users at a known fixed price. Aligning invoicing of additional user licenses with the contract anniversary also helps customers conform to budget cycles while quickly getting their users the UC capabilities they need.

Brian Riggs, principal analyst at Ovum, said: "Cost is a major consideration for enterprises deploying UC solutions. Flexible licensing models help them make adjustments as they change in size and their business needs change. Unify’s new licensing should increase customers’ interest in purchasing UC solutions, as well as make it easier for them to select the package that makes sense for them."

To ensure customers make the most out of their UC investment, the Enterprise Licensing offering also includes maintenance services, providing on-call customer support and automatic access to all OpenScape portfolio upgrades.

The Enterprise Licensing programme includes Unify’s OpenScape Enterprise and OpenScape Contact Center solutions. The OpenScape Enterprise bundles range from a foundation voice communication solution to a complete advanced collaboration offering for office and virtual workers. The OpenScape Contact Center packages cover the breadth of Unify’s portfolio from an essential customer service suite to a robust, blended inbound and outbound campaign management solution.

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Frederic Simard, VP, Pricing and Portfolio Commercialisation for Unify, said: "Unify values the trust our customers place in us, and we strive to help each customer get the most from their UC investment. Enterprise Licensing continues our commitment to make it easier to do business with Unify and provides customers with a selection of relevant, user-centric packages with no hidden costs or surprises and the flexibility to accommodate future business needs."

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