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December 19, 2006

UMHS improves clinical systems adoption with Sentillion

The University of Michigan Health System has reported being able to improve adoption of its clinical information systems following the rollout of Sentillion's single sign-on solution for more than 19,000 computer users.

By CBR Staff Writer

The University of Michigan Health System’s (UMHS) large-scale deployment includes three hospitals, 30 health centers and 120 outpatient clinics. The health system said that, by using Sentillion’s strong authentication, single sign-on and context management solutions, it has been able to improve caregiver adoption of its clinical information systems, while improving security and protection of patient information and overall patient safety.

Sentillion’s solutions are designed to facilitate and support clinical workflow. When a UMHS caregiver provides their username and password, they are quickly and securely authenticated against the hospital’s enterprise directory. Network access is granted and, through the power of single sign-on, the caregiver is automatically signed into UMHS’ health information system, CareWeb, and Eclipsys Sunrise Clinical Manager.

Additionally, the need to search for patients in multiple applications is eliminated since Sentillion’s context management solution automatically tunes the applications to the selected patient’s identity, saving time, and eliminating the potential for errors.

By providing a way for caregivers to toggle between applications while still maintaining patient context, we have simultaneously improved patient safety and caregiver satisfaction while preserving information security, said Francesca Levey, technical team leader for the project.

The implementation team installed Vergence Authenticator and Launchpad on over 12,000 desktops to support the facility’s CareWeb implementation, added access to UM-CareLink to this same set of desktops, and then added more than 3,000 laptops to the mix.

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