As part of the contract going live this week, iON will provide DWP with business print and marketing and publicity products. Further out it will also provide secure print services, stationery, direct mail, stationery ordering, and reprographics. For the first time, all these services will be available to DWP staff through a single point of contact and via the Government e-procurement exchange.
David Smith, commercial director, DWP, said: The iON group is a collection of leaders in their fields, with the capabilities to deliver improved efficiency throughout the document supply chain – from the moment materials are ordered, through procurement and production, all the way to their final delivery. The approach iON has developed for DWP will ensure that all our needs for print and associated services will be met as and when we need them.
The contract, signed for seven years with an option to extend for a further three, covers over 2,000 offices in the UK, across all of its core businesses: Jobcentre Plus, Pension Service, Child Support Agency, and the Disability and Carers Service, as well as DWP Corporate Services.
As well as Xerox, the iON group is made up of EDS, CEVA Logistics, Accenture, The Stationery Office, and Remploy, a provider of employment services for disabled people. Each of the partners is responsible for a separate area of service.
