The agreement between Tyler and Providence includes three years of Tyler’s application service provider (ASP) services. As part of this service, Tyler is expected to host and manage Providence’s Pension Management applications and data at a secure Tyler facility. Moreover, Tyler will supply ongoing support, maintenance and upgrades for software, hardware and operating systems based on the ASP agreement.
Providence is a client of Tyler’s Appraisal and Tax system. Providence recently entered a separate agreement of more than $1.6m for reappraisal services. The city has used Tyler’s property revaluation services several times prior to the latest contract and also runs Tyler’s iasWorld assessment software.
John Marr Jr, president and CEO of Tyler Technologies, said: The continued success and growth of Tyler’s Pension Management solution can be attributed to our commitment to meeting the specific needs of our clients. Add to that the flexibility and depth of the system and it is easy to understand why Tyler has earned a strong reputation for delivering a quality solution to ease the administration of pension plans.
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