TRC said it employed the system due to its increasing need to comply with regulatory scrutiny in its email correspondence. Past failures have proved costly and the company felt that the ability to analyze vast amounts of electronic correspondence had become an essential tool.
We spent so much time locating emails, we very nearly found ourselves short on time when it came to the more important job of analyzing the results, said Edward Kelley, the assistant general counsel at TRC.
That’s where Clearwell made a real qualitative difference by giving us the insight and tools we need to quickly and effortlessly draw intelligent, accurate conclusions from a large stack of seemingly random messages.
The Clearwell tool includes features such as the ranking of email based on relevance and the linking of messages into discussion threads. Clearwell’s solution also enables the legal group to view critical discussions, pinpoint when messages were sent and identify key contributors instantly, visually displaying who knew what and when.
