PMA will deploy ClaimCenter for all its lines of business (workers’ compensation, commercial automobile, commercial multi-peril, general liability, and umbrella insurance), resulting in the ultimate retirement of its current system.
Jim Klotz, senior vice president and chief information officer of The PMA Insurance, said: ClaimCenter is a very well designed system. Its use of business rules provides a flexible and cost effective solution to meet the needs of our business and servicing our customers. We selected Guidewire based on the strength of their solutions, their reputation of implementation successes, and their knowledgeable team.