Microsoft has decided that in all product scenarios involving Microsoft At Work, every feature related to an action should appear on the screen only when appropriate, so that during a telephone call, graphical prompts will appear on the screen to help lead people through the process for holding, transferring, conferencing and disconnecting calls; hang up, the features disappear. The company’s dream is that people should be able to use the existing telephone network to share information between workplaces, making anywhere-to-anywhere messaging using complex document layouts possible without the need for users to be on the same network. Creating and distributing documents from a copier will simply require the user to touch the appropriate names in an electronic address book and tapping send. All recipients will receive digital copies of the formatted document, with the option of seeing it either on paper or on screen. So when can we have it? Microsoft plans to have applications and system software development kits available for telephony, facsimile and handheld devices by the end of this year. Future releases of the Windows operating system will contain the communication software so that personal computer facsimile board and software products can talk to machines that have the new Microsoft At Work on board.