Convergys said that Textron, a company with a global network of aircraft, defense, industrial, and financial businesses, has renewed its human resources management contract, extending the agreement to five years through 2014.
The company said it will continue to provide HR and payroll administration services, including data entry, for nearly 37,000 Textron employees in the US, Canada, Latin America, Asia, and Europe. In addition, Convergys will also take over management of Textron’s tuition reimbursement process.
John Gibson, president of the human resources management business for Convergys, said: “Textron has been a valued client since 2003. In that time, we have helped Textron to streamline its HR processes while providing the flexibility it seeks to meet the changing needs of its employees. Textron’s continued commitment to the relationship demonstrates our success at delivering on our core competencies.”
Mike Russo, human resources executive for Textron, said: “The decision to renew our contract with Convergys reflects the flexibility of its solutions and the long-standing relationship we have with the Convergys team. Our mutually-beneficial partnership has enabled us to work together so seamlessly that Convergys truly has become an extension of our human resources team, and is an important factor in the accomplishment of our goals.”
