The Connect-CTY service allows city officials to send and track personalized voice messages to thousands of residents, businesses and local officials in just minutes, through a single phone call. Messages can be sent in multiple languages, including English, Spanish, Mandarin and Vietnamese. The service requires no additional hardware and can be used from any computer with internet access or telephone, ensuring that officials can send vital messages from wherever they are located. The city also can track homes that were reached with a report on the results of outgoing messages.
City administrators can target messages to an unlimited number of groups, everything from mobilizing emergency response teams to notifying necessary department heads. Authorized users also can use a map on the Connect-CTY system to contact people associated with specific geographical locations, sending messages only to select neighborhoods when needed.
Robin Richards, chairman and CEO of NTI, said: The best way to keep residents safe is through communication, and the Connect-CTY service makes it easy to communicate with residents of a diverse community with its multilingual capabilities.
