Acision, a messaging company, said that Telenet, a provider of residential broadband, telephone and TV services, has upgraded its voicemail platform to its next generation messaging architecture. This platform will allow Telenet to deliver converged messaging and voice mail applications for its full MVNO mobile platform.
According to Acision, the new messaging platform is an offering that allows Telenet to provide services such as business voice, unified messaging, VoiceSMS, VoiceMMS, visual voicemail and voice to text all within a single offering architecture. In addition, the Acision offering scales to support Telenet’s plans for growth.
Peter Michiels, SVP network and service engineering of Telenet, said: For years, Acision’s voicemail has serviced the needs of our fixed-line telephony customers. Now, Acision’s next generation platform will enable us to provide additional benefits to our ever growing mobile subscriber base. The advanced voice messaging functionality will enable our customers to communicate in new ways and increase our service stickiness.
In addition, Acision is also providing Telenet with upgrades to the voicemail software and hardware platforms and implementation, integration, maintenance and support services, making it the contractor for the new offering.
Tony Morrish, SVP and GM for Europe and Russia at Acision said: The deployment of Acision Voice Messaging Platform at Telenet is not only endorsement of the strength of our voicemail offering but also marks the continuation of an already solid relationship between the two companies. The flexibility of our platform means it can be scaled to meet the needs of service providers of all sizes and can be expanded to meet subscriber growth at minimal cost.