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March 17, 2015

Tata targets UC growth with UCaaS cloud-based portfolio

The launch of three new solutions will create increased interoperability.

By James Nunns

Tata Communications has expanded its unified communications portfolio with the launch of three new solutions.

InstaCC Global, Hosted Lync and Click2RTC services will form the new additions to the company’s portfolio and will bring together multiple technology platforms.

These platforms will enable applications and services to be integrated with voice, video, chat and presence that will be delivered from the cloud and accessible through API’s and software development kits.

Anthony Bartolo, President, Unified Communications and Mobility, Tata Communications, said: "As businesses grow and expand domestically and internationally, they need a sophisticated way to manage their communications and collaboration – however the ability to connect instantly is both a benefit and a challenge."

"Our approach to UC is to equip organisations with choice through the breadth and depth of our solutions and in-built interoperability to fully realise the potential of a connected world."

"We have created this approach in partnership with an incredible set of companies, allowing us best-in-class UCaaS cloud-based solutions to market for customers across the globe."

Click2RTC has been developed in partnership with Sightcall, Acano, Sonus, Hookflash, Media Network Services, and Voicebase.

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The solution will allow organisations to embed voice, video, presence, chat and augmented reality into most processes, interactions and stakeholder engagements.

Hosted Microsoft Lync service offers UCaaS and will be available on a per-user pricing model that will allow users to reduce cost and increase flexibility.

OJ Winge, CEO, Acano said: "Our distributed bridging architecture enhances the offer by allowing custom integration and delivering a level of confidence that the solution deployed meets the exact needs of each customer."

"We are proud to have Tata Communications as a tier 1 service provider partner and are confident that jamvee™ will positively impact the enterprise market."

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