Under the two contract extensions, Unisys will continue to provide Suncorp’s banking and insurance operations with cheque processing services for a further two years and direct entry electronic payments for a further three years. The services are provided to Suncorp nationally from the UPSL centres in Sydney, Perth, Brisbane, Melbourne and Adelaide.
Since 2001, UPSL has processed approximately 68 million cheque, direct debit and credit payment transactions annually for Suncorp, hosted the financial institution’s payment system for electronic cheque image archive and retrieval, and provided Suncorp with settlement and clearing services.
Terry Wasmund, general manager of Suncorp Bank, said: “Having Unisys provide these services allows us to focus on other core areas of our business, knowing that back-end payments are being processed in an efficient and cost-effective manner.”
Rafe Kruger, general manager of business process outsourcing at Unisys Asia Pacific, said: “Unisys is proud that Suncorp has chosen to extend its relationship with UPSL. Through a customised service offering, Unisys has assisted Suncorp to accelerate processing times and automate payments operations over the past eight years, delivering an improved experience to its customers.”