tw telecom, a provider of managed voice, internet and data networking services for businesses, has installed a 51-site internet protocol virtual private network for Suncoast Schools Federal Credit Union in Tampa, which includes offsite data center connectivity, ethernet internet service, and voice services.
tw telecom said that the multi-year contract enabled Suncoast Schools Federal Credit Union (Suncoast Schools FCU), to upgrade its network, improve member service and reduce monthly communications expense.
tw telecom also said that its network delivers class of service capabilities allowing Suncoast Schools FCU to maximize its internet protocol virtual private network (IP VPN) to not only transport critical data as needed but also allows Suncoast to prioritize voice traffic on its network.
tw telecom connected all Suncoast Schools FCU’s location that were within access to tw telecom’s network, and built fiber into eight locations including a 120 seat call center and their remote data center. Suncoast Schools FCU also utilizes tw telecom’s MyPortal customer portal on a daily basis to monitor its traffic utilization for both voice and data services.
Michael Parks, vice president of information systems for Suncoast Schools FCU in Tampa, said: We looked at several providers and the decision to select tw telecom was based on how well they could support us in serving our members. Suncoast is extremely member focused, so we don’t tolerate downtime well. If a location goes down, serving our members becomes much more difficult, but the tw telecom IP VPN gives us an extremely reliable network.
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