Smart Investigate will be used to support Standard Chartered in moving to a fully-automated, end-to-end process, designed to minimize payments transactions errors and ensure that any follow-up investigations are undertaken both rapidly and consistently.
The system is built on Pegasystems’ SmartBPM Suite, a BPM software suite of tools designed to enable businesses to rapidly deploy and manage process management solutions throughout their life-cycle.
The flexibility and responsiveness of the Pegasystems solution is ideally suited to large organizations such as Standard Chartered looking to achieve rapid change, said David Wells, vice president and managing director for EMEA at Pegasystems.
