Standard Bank says the implementation of BankWorld throughout Africa will enable it to deliver vastly improved services to its customers through its ATM network, as well as provide a platform to integrate the delivery of products and services through its internet and mobile phone banking channels.
Our migration from CR2’s Sparrow platform into BankWorld is a great evolutionary step for us, says Dr Alewyn Burger, Standard Bank’s chief operations officer.
Traditionally, ATMs have provided customers with direct access to their accounts and a limited range of services. CR2 says BankWorld allows banks to significantly extend the services they offer, giving them the freedom to define their own transactions, extending the range and type of services available at the ATM. It also allows banks to offer additional services and brand each ATM by market segment or ATM location.
