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March 26, 2012

Sprint, Cisco collaborate to launch new hosted unified communications app

Sprint Complete Collaboration is powered by integrated Cisco Hosted Collaboration Solution platform

By CBR Staff Writer

Telecommunications company Sprint has released a new hosted and managed unified communications (UC) application, Sprint Complete Collaboration to enable mid-sized and large businesses to deploy UC over an all-IP network across the enterprise.

The new application is powered by a fully integrated Cisco Hosted Collaboration Solution (HCS) platform.

The hosted UC application packs elements needed to deploy UC, including: connectivity through SIP Trunking, integrated messaging, collaboration tools, IP and video telephony, user endpoints and enhanced mobile integration.

Sprint Complete Collaboration delivers a simplified mobile user experience by offering both client and network-based mobile integration.

The mobile integration app extends PBX features to mobile devices, ensuring business continuity and disaster recovery.

The new application is available in three packages: voice-centric, standard and premium, said Cisco.

Employees who need just voice call management and basic UC functions can choose voice-centric option while standard package provides voice features plus enhanced collaboration through IM, presence and desktop sharing.

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Premium option is for executives or mobile/remote employees with voice features and collaboration tools, plus mobile presence and support for a range of user endpoints.

The UC application also includes software release upgrades, service level agreements and a Web-based administration system that is integrated with Sprint’s Compass network management portal.

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