Microsoft has advised users against taking it upon themselves to access and download the Windows 10 Creators Update before it is available for download using the Windows Update tool.
Advanced users however are not included in this request, with Microsoft explaining that their intention is to solve existing issues with specific hardware configurations.
Microsoft is gathering this troubleshooting information from feedback mechanisms within Windows Insider builds, and from users that are already using the Windows 10 Creators Update.
A problem area Microsoft has outlined is a connectivity issue for specific Broadcom bluetooth radios. In a blog post, Microsoft said: “our feedback process identified a Bluetooth accessory connectivity issue with PCs that use a specif
ic series of Broadcom radios, ultimately resulting in devices not reconnecting as expected.”
This has led to the blocking of users with this model accessing the Creators Update through Windows Update until a fix has been established.
Microsoft explained this process in a blog post on the Creators Update, they said: “Blocking availability of the update to devices we know will experience issues is a key aspect of our controlled rollout approach. We decide what to block based on user impact, and blocking issues are a high priority for us to address as quickly as possible.”
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Advising users against getting hands on with the update is a u-turn on the previous idea presented by Microsoft, after originally taking the standpoint that the millions of users giving feedback would result in a much faster process.
In recent years Microsoft has made significant reductions to the traditional software testing team, appearing to try to streamline the process. The course of events could be indicating a gap left in the wake of alterations made to the old way of doing things.
