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October 4, 2009

Virtusa launches Business Process Competency Center

To address BPM needs, define strategies, and manage human, technology and process assets

By CBR Staff Writer

Virtusa has launched its Business Process Competency Center (BPCC) at the Gartner Business Process Management (BPM) Summit. The company said BPCC is a process management platform that helps ensure consistent success of BPM initiatives across the customer enterprise. It complements portfolio of services that deliver business results by providing an end-to-end approach to implementing BPM best practices and strategy.

Virtusa said that its BPM offerings with BPCC provide a customisable framework for companies to address their BPM needs, define strategies, and manage human, technology and process assets.

In addition BPM offerings also address the challenges across all three areas of discipline that include people technology, and process, through a combination of consulting, tools, and outsourced optimisation services. The BPCC platform applies best practices and tested tools to knowledge management, asset management, resource management, program management, training and utilities, the company claims.

According to the Virtusa, it takes a four-step approach to BPM excellence that include BPM Needs Assessment to understand critical pain area, perform gap analysis, and create BPCC roadmap; BPM Consulting to Map requirements to existing BPCC components, build required environment; BPCC Portal to configure existing components, deploy BPCC software platform and functional modules for governance, training, administration, and resource, asset, and knowledge management; and BPM Optimization Services to continually assess and improve BPCC to drive organisational BPM maturity.

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Doug Mow, senior vice president of marketing at Virtusa, said: As Gartner’s research shows, companies are essentially gambling on BPM success. The addition of BPCC to our BPM suite is our way of reducing project risk and taking chance out of the picture. By providing an end-to-end competency centre and tangible, centralised governance framework, we’re supplying both the tools and methodology for companies to drive transformational BPM success at both the project and enterprise level.

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