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October 23, 2012

Top 10 social enterprise tools

Keeping track of social content on social media sites can be tedious. Here are some social tools to help your company juggle multiple social accounts on various platforms.

By Cbr Rolling Blog

IBM Connections

IBM Connections

IBM connections provide social analytics and metrics to help companies grow their networks and communities. The software helps companies discover trends in social content and activity and can be accessed on any mobile device. The social enterprise software also features an activity stream and integrated email and calendar, allowing users to access IBM Lotus domino and Microsoft exchange messaging services.

Yammer

Yammer

Yammer is a social network that is geared towards enterprises. It’s a great social platform for businesses that prefer employees not to be on Facebook during work. Employees can interact socially while doing work at the same time.

The network was founded in 2008 and allows users in the same company to communicate as well as share files, pictures, and documents. Users can be part of a group within the site and can even invite external partners to join their network. The platform has similar features to Facebook likes, news feeds, threaded conversation and direct messaging.

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Oracle Social Network

Oracle social network

The social enterprise network from oracle aims to connect processes, professionals and enterprise applications all in one place. Users can update CRM leads, converse in real time and search for key experts on the network. The social network also makes sharing files and information easy with sales teams and company members. Employees can work on documents together in real time while having the option to access them anytime. Conversations and CRM application data on the network can be also be accessed through Microsoft outlook and mobile devices.

Jive

Jive

Jive’s social platform offers tools for communication, sharing and content creation to make social media monitoring and engagement easier for companies. The platform features activity streams that keep employees updated and has a text editor so users can create documents then review and eidt them as a team.

Jive also has an enterprise search engine that offers social graph analytics and insight to make searching easier. Users can search across their customer network and SharePoint as well. Employees can also create blogs and custom attention streams to track specific people, projects or groups.

Salesforce Buddy Media

Buddy Media

Buddy media helps users develop their social marketing strategy by providing data that tell when to interact with fans and what content will generate engagement. Users can measure performance indicators and data in real time while also seeing how your marketing efforts stand up against peers in the industry.

Users can manage hundreds of pages globally without having an admin on social network profiles. Control can be maintained over multiple managers with activity feeds. Social activity of fans can also be easily tracked.

Tibbr

Tibbr

Tibbr is a social enterprise platform that allows co-workers to collaborate on projects, share brief messages, updates, documents and links on their tibbr walls.

Tibbr has application integrations for Salesforce.com, Oracle, Microsoft Sharepoint and SAP. Files from SharePoint can also be unlocked and attached to tibbr posts. Enterprise applications in any language can also be integrated via the tibbr REST API.

Telligent

Telligent

Telligent social community software aims to help drive collaboration and innovation between employees in the workplace.
The software offers features like blogs, discussion forums, wikis, microblogging, tagging and activity feeds. Employees are also able to access the space anytime through their mobile devices.

Telligent Software also integrates with Microsoft Sharepoint, Office and Lync. APIs can also be used with any open business application.

Kaltura

Kaltura

Kaltura provides a platform to design videos in order to reach targeted audiences. The platform offers features and tools to expand a company’s audience, generate revenue and create more effective ways of using digital communications.

Users can use each feature through Kaltura’s interface or customise it through their APIs and developer tools.

Moxie software

Moxie social media spaces

Moxie’s social media spaces software allows companies to monitor, assess, and engage to current and prospective customers through social media.

The software also tracks and reports what customers are saying about a brand or company. Moxie’s social software prioritises incidents and sends incidents to the appropriate person.

Salesforce Chatter

Chatter

Chatter offers companies their own private network while pushing updates and news to real-time user feeds. The software also offers smart search which places items an employee uses frequently higher in the search list.

Groups on chatter allow members to collaborate on documents and share information. Chatter customer groups let users work with external customers, vendors and partners with the option of limiting what they can see and access. Private groups can also be set up when employee need to work on sensitive projects with certain colleagues.

Files can be shared securely with colleagues or with people outside the organisation. Users can make comments on files and receive updates when anything changes.
Business processes can be approved from within a Chatter feed along with vacation requests or hiring decisions.

 

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