View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
  2. Networks
February 19, 2013

Tesco seeks police probe over online theft of loyalty vouchers

The supermarket has also started an internal investigation into incidents in which Clubcard vouchers were reportedly stolen from interent-operated accounts.

By CBR Staff Writer

Tesco has sought police investigation into claims that vouchers of its Clubcard customers have been stolen online.

"We have launched a thorough investigation into a small number of incidents and referred the matter to the police," Tesco said in a statement.

"In the meantime, we’d like to ask any customers who believe they’re affected to contact us directly so that we can make sure their accounts are up to date."

Clubcard customers reported losing vouchers collected over a number of years after logging into their Clubcard online accounts, while others were not able to log on to their accounts and some had their account name changed.

The Clubcard scheme is aimed at allowing users to cash in discounts and other items through points gained from shopping at the supermarket.

Tesco has refunded some of the affected customers.

Content from our partners
Five key challenges facing the fashion industry
<strong>How to get the best of both worlds in the hybrid cloud</strong>
The key to good corporate cybersecurity is defence in depth

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.