Atlanta-based banking organization SunTrust has deployed banking and payments technology provider Metavante’s HealthGateway as a key component of its eClaim Revenue Gateway.
HealthGateway is expected to enable a financial institution to become a healthcare provider’s service to the problems of multiple vendors and disparate and inefficient processes that are deemed to have traditionally bogged down the claims-to-payment process.
With HealthGateway, SunTrust eClaim Revenue Gateway is expected to offer healthcare providers an online self-service tool to manage the entire lifecycle of claim, from initial eligibility inquiry, to claim submission/status check and ultimately, receipt of payment automatically reconciled to an individual claim.
SunTrust eClaim Revenue Gateway is a healthcare receivables service which is expected to enable healthcare providers maximize workflow efficiencies around the claims process and streamline receivables management. An electronic portal for healthcare eligibility, claims submissions/updates, payments and claims reconciliation tasks, SunTrust eClaim Revenue Gateway combines SunTrust receivables management functionality with Metavante’s HealthGateway.