SunGard, a provider of disaster recovery services, managed IT services, information availability and consulting services, has selected the Nimsoft Monitoring System (NMS) as the monitoring solution for its Enterprise Cloud Services offering.
The NMS offering addresses challenges associated with the deployment of public and private clouds with features like status and usage monitoring, trending, detailed reporting, SLA tracking, and integration with a comprehensive environment that continuously monitors both the physical and virtual infrastructures.
SunGard has deployed NMS with a reliable, architecture that optimises system resources or network bandwidth, thus providing APIs for integration to existing tools and cloud-compatible business models.
In addition, NMS will also allow SunGard Availability Services to track service levels on behalf of customers through client-facing service dashboards.
SunGard availability services product management vice president Rob Walters said their customers rely on them to provide their prominent services to support their mission critical applications.
"The intuitive Nimsoft APIs enable us to provide comprehensive, proactive managed services and allow us to deploy customised monitoring policies on the fly," Walters said.
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"By incorporating NMS in our cloud offering, we can give clients real-time insight into what’s happening in their IT environments, while mitigating potential problems and delivering higher availability of business-critical services."
